How should we react when incivility disrupts our professional and social relationships? What approaches can be implemented to prevent and manage verbal or physical aggression?
This conference aims to shed light on the causes and dynamics of incivility, share field testimonials, and present concrete prevention strategies: training, awareness, tools, and operational solutions.
Featuring Caroline Iweins from the Bossons Futé association, Florence Abily (Club Inter-Entreprises pour la Prévention des Incivilités, Modus Vivendi Conseil), and Cabinet Crise Up—three committed experts who will share their knowledge and experience.
