Workshop

Date : 08/04/2021
Horaires / Schedules : 14:00 - 15:00
Emplacement / Place : Salle 02 - Conférences

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Speaker
Secours Mag

Content

Conference in french.

More than 61 million emergency calls are answered each year (15 – 17 – 18 – 112), there’s 8.000 emergency call handlers/medical dispatchers in France who respond to those distressed calls. But the organisation around it is generally disparate depending on the area, the chosen emergency number and the respondent; and this to the disadvantage of the service’s quality and so, to the victim. Even if we’re working towards the harmonization of the existing services, different visions of the organisations for emergency calls are creating a debate.